Self check-in that guests finish before they arrive.
With AccoClix, guests check in online, pay the balance and get a PIN. At the property they collect their key from an AccoBox locker or open their door with a code on a smart lock. The PMS records the check-in by itself, so nobody waits at a desk, day or night.
- Online check-in: guests enter their ID details, arrival time and car plate, and pay the balance by card.
- Keys: an AccoBox key locker (12, 30 or 48 compartments, 10.1″ touchscreen, QR and NFC), or door codes on smart locks.
- Price, excl. VAT: smart locks €10 per lock a month; AccoBox €100 a month plus hardware from €1,178 once. Both come on top of the PMS plan (€10 per apartment or from €70 per hotel a month).
- Recorded in the PMS: check-in, payment and arrival time; with AccoBox, a returned key means checked out.
From booking to door, in six steps.
The same flow works for bookings from Booking.com, Airbnb, Expedia and your own website.
- A booking arrives
It reaches the AccoClix calendar from any channel within a minute.
- The guest is invited to check in
An automatic message sends a personal check-in link before arrival. No app to install.
- Online check-in and payment
ID details, arrival time and car plate, and the balance paid by card through your own Stripe account.
- A PIN and arrival instructions
Each guest gets a PIN and QR code, plus instructions with photos of the way in.
- Key or door
The PIN opens the right AccoBox compartment, or works as the door code on the room's smart lock from check-in time to check-out time.
- Recorded automatically
The calendar shows the guest as arrived. With AccoBox, a returned key checks the guest out; door codes are removed after check-out.
A key locker, smart locks, or both.
Online check-in comes with both. The difference is what the guest opens at the end.
| AccoBox key locker | Smart-lock door codes | |
|---|---|---|
| Best for | Hotels and guesthouses with keys or key cards and one main entrance | Apartments and small properties where each door has its own lock |
| What the guest uses | PIN or QR code on the locker's touchscreen | The same PIN on the door's keypad |
| Hardware | AccoBox: €1,178 (12), €1,900 (30) or €2,300 (48 compartments), one-time | Your own smart lock from a supported brand, such as Nuki, Yale, igloohome, TTLock, Tedee or Salto |
| Monthly price | €100 | €10 per lock |
| Check-in without a phone | Yes, on the touchscreen, with payment | No, the code is created after online check-in |
| Your existing keys | Kept: they go into the compartments | Not needed: the code opens the door |
| Check-out | Key returned to the locker means checked out | The code stops at check-out time and is removed |
Prices in euros, excluding VAT, on top of the AccoClix PMS plan. AccoBox also works without AccoClix PMS for €100 a month. How smart locks work · About AccoBox
Self check-in that the calendar already knows about.
Key status on the calendar
See which guests have checked in online and who has collected a key.
Smart room swap
If a room isn't ready, the guest can get a same-type room whose key is already in the locker.
Remote unlock
Open a locker compartment from the calendar when a guest calls.
Instructions with photos
Arrival instructions with pictures of the way in, sent with the PIN.
Changes followed
New dates, a room move or a cancellation update the door codes within a minute.
Cards stay with Stripe
Payments go through your own Stripe account; card numbers never touch the PMS.
What is self check-in at a hotel?
Self check-in lets guests check in without staff: they fill in their details and pay online before arrival, then collect a key from a locker or open the door with a code. With AccoClix, every step is recorded in the PMS automatically.
Do guests need to install an app?
No. Online check-in opens from a link in the browser on any phone or computer.
How much does self check-in cost?
On top of the AccoClix PMS plan: smart-lock door codes cost €10 per lock a month, and AccoBox costs €100 a month plus the locker, from €1,178 once. Prices exclude VAT. The PMS itself costs €10 per apartment, or from €70 a month for a hotel of up to 10 rooms.
What if a guest doesn't check in online?
With AccoBox, the guest can check in and pay on the locker's touchscreen. With smart locks only, the door code is created when the guest finishes online check-in, and the PMS shows who hasn't yet.
Does it work for Booking.com and Airbnb guests?
Yes. Bookings from every channel connected through the AccoClix channel manager get the same check-in flow as direct bookings.
Can I keep my current smart locks?
Often, yes. AccoClix connects to smart locks through Seam, which supports brands such as Nuki, Yale, igloohome, TTLock, Tedee and Salto. We confirm your exact model before setup.
Does AccoBox work with another PMS?
AccoBox works without AccoClix PMS for €100 a month. If you use a different PMS, we confirm the integration options for your setup before you order.
Let arrivals run themselves.
See self check-in with your own rooms, or read how to run a property without a 24/7 front desk.